Most don’t go to work thinking they are a super hero, many just want to get through the day with as little conflicts as possible. And, yet, we still treat the word conflict like the “F” word. As I have said for the last twenty years…it doesn’t have to be this way. Check out www.conflictcalculator.com to know home much your organization is actually losing…you can shock your CFO tomorrow morning and you will likely garner support for taking action.
If you want to know 20 ways you as an HR Leader can be seen in the organization as a hero by addressing conflict, helping increase wellness and revenue…you may want help from the right source. In the meantime, if you want to know 20 ways to think about this...
HR has the potential to:
create a positive work environment: Conflict management training can help to prevent conflicts from escalating, leading to a more positive work environment.
improve employee well-being: Conflicts can negatively impact employee well-being, leading to stress, anxiety, and other health issues. Conflict management training can help to promote employee well-being and reduce the risk of burnout.
reduce turnover: Conflict management training can help to prevent conflicts from causing employees to leave the organization.
improve retention: By reducing turnover, HR directors can improve employee retention and reduce the cost of recruiting and training new employees.
enhance productivity: Conflicts can be a significant distraction and drain on employee productivity. Conflict management training can help employees to focus on their work and be more productive.
increase engagement: Employees who feel supported and valued are more likely to be engaged and committed to their work.
foster better collaboration: Effective conflict management skills can help employees work together more effectively, leading to better collaboration and teamwork.
reduce absenteeism: Conflicts can cause stress and anxiety, leading to higher rates of absenteeism. Conflict management training can help to reduce absenteeism and improve employee well-being.
improve morale: Conflict management training can help to improve employee morale, leading to a more positive work environment.
enhance communication: Conflict management training can improve communication skills, allowing employees to express themselves more effectively and reduce the risk of misunderstandings.
promote accountability: Conflict management training can help employees to take responsibility for their actions and be accountable for their decisions.
improve negotiation skills: Effective conflict management skills can help employees to negotiate more effectively, leading to better business outcomes.
improve decision-making: Effective conflict management skills can lead to better decision-making and problem-solving, leading to better business outcomes.
reduce legal costs: Conflicts that are not managed effectively can escalate and lead to costly legal battles. Conflict management training can help to prevent this outcome.
promote compliance: Conflicts can lead to non-compliance with regulations and policies. Conflict management training can help to prevent this outcome.
improve management skills: Conflict management training can help managers to manage conflicts effectively and support their teams during difficult times.
develop leadership skills: Effective conflict management skills are essential for good leadership. Conflict management training can help to develop these skills in leaders.
improve customer satisfaction: A positive work environment can lead to improved customer satisfaction, which can impact the bottom line.
increase innovation: By reducing conflicts and improving collaboration, employees are more likely to come up with innovative ideas and solutions.
increase profitability: By improving employee morale, reducing turnover, and enhancing productivity, conflict management training can ultimately lead to increased profitability for the organization.
HR leaders (and HR Influencers) who approach other leaders with financial and business acumen are usually much more supported and listened to in meetings. If you want to demonstrate your value and help the organization retain theirs…get help to take action on helping your professionals standardize conflict management tools and fluency. You will become an organizational hero.
All the best and much love!
Dave
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